General

Account

• Creating and Activating Your Account
• Resetting Your Password
• Changing Your Password
• Managing Email Notifications

Service Providers

• Who is a service provider?
• How can buyers & sellers view their prospective clients?

Profile Wizard

• When does the Profile Wizard launch?
• How does Profile Wizard help domain users?

Brochures

• Where can I add my company brochure?

Profile

• Profile Cover Image User Guide
• Why do I have two profiles? One’s a user profile and one’s a company profile.
• How do I customize my user profile?
• How do I customize my company profile?
• How do I add pictures to my company profile?
• How do I add a company contact?

Programs & Sessions

• How can I use programs & sessions?

Calendar & Scheduling

• How can I set up my calendar?
• How can I schedule a meeting from my calendar?
• How can I schedule a meeting while viewing a company profile?
• How will I see my meeting notifications?

My Network

• How can I download My Network > Connections?
• How can I send a message to my connections?
• How can a seller company send showroom link to connections?

User Roles

• How does a company admin assign roles?

Social

• How do I post on the social feed?
• How do I post on my company’s behalf?
• How do I view who liked my post?
• How do I set an audience on the social feed?
• How do I hide a post on the social feed?
• How do I tag a company or user on the social feed?

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Events

• When will I see 'Events'?
• How can I view event detail screen?

Connections

• How do I delete connections?
• Who am I able to connect with?
• How do I add a company as a connection?
• How do I accept or reject a connection?
• How can I see who I’m connected with?

Messaging

• How do I send a new message?

Zero dollar Pricing

• When can I upload or purchase products with zero dollar price?

Inviting Coworkers

• How can I add a co-worker as a contact?

Product Media

• How do I upload product video as a seller?
• Where can a buyer view the product video?

Payment Methods, Terms & Gateway

• When do I see payments feature ?
• How do I setup payments(Methods, Terms & Gateway) as a seller?
• How will I (as seller) select payment method & term for seller placing order?
• How will I (as a buyer) select payment method ?

Realtime Chat

• When will I see chat icon on company profiles & how can I use the feature?

Video Conference

• How can I request & have a video conference with another company representative?

Product Q&A

• How does product Q&A work?

Localization

• How can I view site with localized content?
• How can I add localized content on company profile?
• How can I localize a product while editing manually?